VolunteerNet Terms and Conditions


Welcome to VolunteerNet, a website connecting volunteers with events throughout New Zealand. 

In using VolunteerNet, all parties acknowledge the importance of working together for the benefit of the event and the volunteer, and are committed to delivering the best possible experience for the event participants.

These terms and conditions are intended to protect all registered VolunteerNet users.

Please ensure you review VolunteerNet's Privacy Statement, Code of Conduct and Legal Disclaimer, which form a part of these Terms and Conditions for registration on VolunteerNet.

Certain terms apply to the entire contents of VolunteerNet, and by viewing VolunteerNet, you are deemed to have agreed to those terms.

Other terms apply only if you register to use VolunteerNet. By clicking “submit” on your registration for VolunteerNet, you accept and agree to comply with the terms of this Agreement. If you do not accept these terms and conditions, you are not able to access the services provided by VolunteerNet.

The terms “we”, “us” and “our” are references to New Zealand Association of Event Professionals Inc (NZAEP) as holders of the domain name www.volunteernet.co.nz. All references to “you” and “your” are a reference to you as a user of this website.

Use of Information

By registering with VolunteerNet, personal information may be collected from registered volunteers and organisations, held by VolunteerNet, and shared with third parties in certain circumstances, for the purpose of facilitating volunteering opportunities. 

By registering with VolunteerNet, you are agreeing to share the personal information you supply with VolunteerNet and third parties, and agree the purpose for which this information may be used include:

  • Facilitating invitations from registered organisations to registered volunteers about volunteering opportunities;
  • Facilitating applications from registered volunteers to registered organisations about  volunteering opportunities;
  • Matching registered volunteers with volunteering opportunities in their location posted on VolunteerNet by registered organisations,
  • Informing registered volunteers via email about volunteering opportunities posted on the website;
  • Sending registered volunteers and organisations event updates;
  • General correspondence as required, including for non-compulsory research purposes; and
  • Information, including personal information, regarding users may be collected and used for statistical purposes in determining the use of the website and volunteering trends in general.

Refer to the Privacy Statement for the details of how information, including personal information, is collected, used, held and may be disclosed by VolunteerNet.


When you register to use VolunteerNet, you also agree to responsibly manage your account via your VolunteerNet dashboard and protect your password. Best practice advice recommends using a strong password (a combination of numbers, uppercase letters, lowercase letters, and, if possible, other characters) and that you regularly change your password.

Registered volunteers and organisations are able to unregister their VolunteerNet user account from their dashboard. If you unregister your personal details from VolunteerNet, any information you posted about events will remain on the website.

VolunteerNet has complete discretion to deactivate a registered volunteer or organisation for any activity it considers is not appropriate. If an account is deactivated, any information you posted about events may remain on the website.

Intellectual Property

Other than personal information, which is covered under the Privacy Statement, any information or material you transmit or post to the website will be considered non-confidential.

Your Intellectual Property

We do not claim to own your copyright material. You do, however, grant NZAEP a non-exclusive, royalty-free and irrevocable licence to:

  • Publish such material in any media and in any format, including on this or any other website, in hard copy publications, in email notifications and alerts and in web feeds; and
  • Sub-licence such material for re-use by others on the same terms.

This applies to registered organisations posting events and to volunteers who add material, including persons adding feedback or comments.

If your contributions include material in which copyright or other intellectual property is owned by someone other than yourself or your organisation, you warrant that you have the right to use that material and to grant the licence referred to above.

Our Intellectual Property

All information on this website is protected by copyright.

We are the owners, or are licensed users, of all intellectual property rights used on or in connection with this website, including (but not limited to) the copyright material and trademarks used on this website.

No licence is granted to any person in respect of the intellectual property rights used on this website as a result of publication on this website.  If you wish to use any intellectual property of a third party you will need to obtain the consent of that third party.

You agree and acknowledge that you will not adapt, reproduce, store, distribute, display, publish or create derivative works from any information on this website without our prior written permission.

Unless otherwise stated, you are permitted to access, view, copy, print (in limited quantities) or temporarily store textual material published by us on this website for your personal use only.  Any copyright notice on that information must be retained on the copy.

Use of Photos

By participating as a volunteer at events listed on VolunteerNet, you acknowledge that such events may be partially or fully public and that you may be photographed and such photographs may be published.

VolunteerNet utilises photos provided by registered volunteers and organisations. VolunteerNet will only publish a photo with the agreement of the owner of the photo. Such use of photos will usually take place on the VolunteerNet website or associated social media accounts.

Registered organisations are able to upload photos when they submit their event to VolunteerNet. All photos are vetted as part of the event submission process. VolunteerNet has complete discretion to refuse to use or publish photos that it considers are inappropriate.

Please note the event vetting process does not take into account copyright or intellectual property. For the avoidance of doubt and as with any other contributions, on uploading a photograph you warrant that you have the right to use that photograph and to grant the licence referred to above.  In respect of any identifiable individual in those photographs, you also warrant that they have consented to use of their personal information in this manner.


Organisations utilising VolunteerNet to recruit event volunteers agree to not use the VolunteerNet website or name in a manner that would be a breach of any of the laws of New Zealand, including, but not limited to, the Bill of Rights Act 1990.

VolunteerNet registrations are open to organisations holding an event/s in New Zealand. These may include, and are not limited to, community groups, professional event managers, charitable organisations, and corporate groups.

Organisations remain fully accountable for the responsible management of volunteers at their event/s and compliance with all legal requirements, including health and safety obligations. Organisations will have an appropriate selection process in place to manage and vet volunteers they connect with on VolunteerNet by either an application or an invitation process.

All event submissions (when an organisation creates an event via their VolunteerNet dashboard and submits it to VolunteerNet for approval) are vetted  before they are made public and organisations are contacted when this process is started and again when it is completed (within 3 days). Organisations are able to edit their submission before and after they have submitted their event to be vetted and when it has been posted live on VolunteerNet. If an event is, or appears to be, unlawful further action may follow (including passing that information on to the appropriate authorities). 

Organisations holding fundraising events are required to provide additional information to clarify how and why funds are being raised. Organisations are sent this questionnaire separately when they submit a fundraising event.


Volunteers utilising VolunteerNet to volunteer agree to not use the VolunteerNet website or name in a manner that would be a breach of any of the laws of New Zealand, including, but not limited to, the Bill of Rights Act 1990.

VolunteerNet registrations are open to New Zealand citizens or people with a student, visitor, or work visa who are located in New Zealand and who do not receive any gain or reward for the activity they volunteered for. You must have a physical New Zealand address to register.

As a registered volunteer, you have the ability to upload your CV. VolunteerNet recommends users ensure their CV DOES NOT contain personal contact details or other personal information. This includes the contact details of referees.


You agree to indemnify, and keep indemnified, us and our directors, officers and employees against any and all actions, claims, proceedings, losses, liabilities, damages, costs and expenses (including legal costs) suffered or incurred by any of those persons arising out of or in connection with:

  • Your use of the VolunteerNet website; and
  • Any breach by you of these terms and conditions

Definition of an Event

VolunteerNet registrations are open to organisations holding lawful events within New Zealand and for all types of events including sport and recreational events, environmental, arts and cultural events, festivals, conferences, trade shows, emergency events and fundraising events.

Events can occur once or infrequently and be of limited duration providing consumers with leisure, learning and social opportunities in their local area and throughout New Zealand. Events for the purpose of VolunteerNet fall outside the parameters of the usual activities of an organisation.

Event submissions are vetted before being posted live on the website, and monitored until all the positions are expired. VolunteerNet has complete discretion to refuse, suspend or cancel any event it considers is not appropriate.


VolunteerNet does not set an age limit for volunteering at events. It is the responsibility of the event organiser to utilise volunteers in appropriate roles and to consider the needs of all volunteers when assigning roles.  The event organiser must ensure the appropriate checks and supervision are in place for all volunteers including those aged under 18 and those working with volunteers aged under 18. Organisations are responsible for gaining parental consent for volunteers aged under 18 years. Organisations must stipulate in the position description if younger volunteers are required, or if the Event is not suitable for younger volunteers.

For example, appropriate roles for younger volunteers exclude those involving the service of alcohol. A suitable example might be utilising younger volunteers as ball handlers at sporting events or flag bearers/performers in opening ceremonies.

Social Media

VolunteerNet utilises social media to promote events and send information about events. Likes, following and retweets are not endorsements of individuals or organisations.

Continuity of Website and Service

If the ownership of all or substantially all of VolunteerNet changes, we will transfer information that has been both collected and provided (including personal information) to the new owner/s, so that the service can continue to operate. In such a case, transfer would be conditional on a requirement that your information would remain subject to the Privacy Statement in place prior to the transfer. Registered users of VolunteerNet will be informed of any change of ownership of the website.

VolunteerNet Legal Disclaimer

By submitting this registration form as a volunteer or as an organisation, you agree to the following Legal Disclaimer:


VolunteerNet Privacy Statement

By submitting this registration form as a volunteer or as an organisation, you agree to accept and abide by the following Privacy Policy:


These VolunteerNet registration Terms & Conditions were last updated on 25 June 2014.  Any substantial amendment to these terms will be notified to you the next time you login, and your agreement to the amended terms will be required before you may proceed with your use of VolunteerNet. NZAEP reserves the right to determine and make insubstantial changes (for example, typographical or grammatical changes) without notice. In those circumstances, your continued use of VolunteerNet will be taken as continued acceptance of the Terms & Conditions, as amended.